Lab 2.3.3 Prioritizing Business Goals
Step 1: Determine the business goals
- Use word processing software to create a business goals document.
- From the sample interview in the FilmCompany case study document, identify and list the business goals that the network upgrade is expected to provide.
- Identify and list at least four business goals from the case study interview.
Step 2: Prioritize the business goals
- Rank the list of business goals in order of priority. Base this ranking on the information in the case study document and discussion with other students.
- List the ranked business goals in a table and assign a priority value as a percentage. The total of the percentage values must equal 100.
- Discuss your priority values with other students. If there are differences in priorities, discuss why this
Step 3: Reflection
Having prioritized the business goals as the stated objectives of a network upgrade project does not necessarily ensure that the project will be a success. These objectives need to be measured against success criteria to determine whether the business goals were achieved.
Before a project can be declared a success, the objectives must be shown to have met the success criteria statements. Consider and discuss possible success criteria based on the business goals for the FilmCompany network upgrade.
Jawaban:
Discussion and outcomes vary but may include:
- Achieve a customer satisfaction measure of at least four on a scale of five within four months after upgrade.
- Increase the media data volume by 80% with 2 months of upgrade completion.
- Achieve positive cash flow from the stadium contract within 12 months.
- Increase financial turnover by 75% within 18 months.
- Respond to 90% of customer non-live media production requests within 12 hours and 100% within 18 hours.
- Reduce unit production costs by 15% over 6 months and 20% over 12 months.
- Meet customer live media production targets 97.5% of the time.
- Total project cost does not exceed 105% of the initial budget.
- The actual delivery schedule is within 105% of the initial deadline.
- Load testing confirms successful scale-up to 10 concurrent users, with data throughput rates at no less than 85% of specifications.
- All unauthorized network intrusions are intercepted, prevented, logged, and reported.
- The mean time to failure under specified load conditions is at least 100 hours.
- At least 75% of existing network components were reused.
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